This policy describes how FRAICHEUR collects, uses and protects your personal data, in accordance with the GDPR (EU 2016/679) and the French Data Protection Act.
1. Data Controller
FRAICHEUR
33 Impasse de l'Hermitage, 83600 Fréjus
SIRET : 992 745 331 00015
Email : contact@fraicheurshop.fr
2. Data Collected
- Identification: last name, first name, email address, phone number
- Delivery: postal address
- Payment: processed by Shopify Payments and Alma — we do not store any bank details
- Browsing: IP address, pages visited, cookies
3. Purposes of Processing
- Order processing and delivery
- Customer service and return management
- Sending order confirmations and delivery tracking
- Website and service improvement
- Compliance with our legal obligations (accounting, taxation)
4. Retention Period
- Order data: 10 years (accounting obligation)
- Browsing data: 13 months maximum
- Commercial prospecting: 3 years after the last contact
5. Data Sharing
Your data may be shared with:
- Shopify Inc. — host and e-commerce platform
- Alma — split payment provider
- Carriers — for delivery
Your data is never sold to third parties.
6. Your Rights (GDPR)
You have the right to access, rectification, erasure, restriction, portability, and opposition. To exercise these rights: contact@fraicheurshop.fr. You can also contact the CNIL (French Data Protection Authority): www.cnil.fr.
7. Cookies
The site uses cookies for shopping cart functionality, remembering your preferences, and anonymous statistics. You can disable them in your browser settings.
8. Security
The site is secured by the HTTPS protocol. We implement appropriate technical measures to protect your data against unauthorized access.
Privacy Policy updated on July 7, 2026.